Khairun-Nisaa Geswindt

With a strong background in the public  sector, I bring a wealth of experience and expertise to any organization. My diverse skill set encompasses partnership management, community engagement program implementation, promoting community services, and providing administrative, professional, and technical advice. I have a proven track record of evaluating staff performance, maintaining equipment, managingstores and supplies,reviewing objectives and priorities, and utilizing effective people management and empowerment practices.In addition, I have a strongfinancial management background, as well as experience in strategic management and project coordination. My ability to gatherinformation for investigations and deliver exceptional customer serviceis a testament to my effective communication and interpersonal skills. I am a self-motivated individual who thrives in demanding environments and can manage my time effectively. My educational background, including a Bachelor of Arts with Honours in Forensic Science and Technology, a Bachelor of Arts Degreein Forensic Science and Technology, an Advance Diploma in Safety Management a Diplomain Security Management, and a Certificate in Forensic Examination, has provided me with a comprehensive understanding of the field and equipped me with the knowledge and skills necessary to succeed. I am a dedicated and goal- oriented person who is constantly strivingto improve and deliver more than expected. With my exceptional planningand organization skills,I am confident in my abilityto contribute to any team and establish strong working relationships. I am committedto being a confident and respected member of any organization, and I look forward to the opportunity to bring my expertise and passion to your team.

• Develop, implementing and maintaining security protocols, procedures, and policies.
• Monitoring and responding to security incidents, investigating breaches or violations, and implementing corrective actions.
• Collaborating with internalstakeholders and external security providers to address securityconcerns and improvesecurity measures.
• Gathering and analyzing relevant data and information to support informed decision-making.
• Providing input and recommendations on security-related decisions based on thorough research and analysis.
• Participating in cross-functional teams or committees to provide security expertise during decision-making discussions.
• Collaborating with stakeholders to establish priorities, allocate resources, and implement security-related decisions.
• Demonstrating resourcefulness in gathering information and utilizing available resources.
• Maintaining attention to detail to provide accurate and thorough responses and assessments.
• Committing to continuous learning and professional development to stay updated with regulations and best practices.
• Collecting security-related data and collating reports from various sources.
• Analyzing collected data to identify trends, patterns, and key security insights.
• Preparing comprehensive management reports with clear summaries and recommended actions.
• Consolidating data and information into a centralized database or system.
• Engaging with stakeholders to obtain necessary data and address discrepancies.
• Presenting security reports and findings to management and stakeholders.
• Assessing security risks and vulnerabilities and collaborating on mitigation strategies.
• Monitoring compliance with security regulations, policies, and standards.
• Ensuring confidentiality and data security throughout the reporting process.
• Arrange and facilitate stakeholder engagements with all Spheres of government, international and private stakeholders
• Manage partnerships
• Develop and provide input to the development and maintenance the JDMA strategy
• Create an enabling environment for the institutionalization of the JDMA in the Western Cape;
• Oversight of the catalytic projects funded by the JDMA throughout the WesternCape
• Oversee and ensure the provision of the secretariat and administrative function for all District/Metro JDMA coordinating structure meetings, forums and teams
• Ensure all relevantlogistics for meetingsincluding follow up of agreed actions
• Provide a secretariat service for relevant meetings
• Update the JDMA dashboard monthly
• Ensure and advise on the effective flow of information and documents
• Obtain inputs, collate and compile reports such as progress reports, monthly reports and management reports
• Ensure the safekeeping of all documentation in the office
• Support the manager with the administration of the budget
• Screen complainants in person or telephonically
• Registering the complaints onto the Complaints Management System
• Post/e-mail a systemgenerated letter to the complainant acknowledging receipt of his/her complaint
• Scheduled intake meetings with the screening committee to determine whether the various complaints of clients is aligned with the mandate of the Ombudsman's office
• Administer the minutes of the intake meetings
• Post/email a systemgenerated letter to the complainant detailing the Investigating Officer's details for any enquiries relating to his/her complaint
• Open a file for the complaint attaching a copy of the acknowledgement letter and Investigating Officer's letter and had it to the allocated Investigating Officer
• Information gathering through follow-ups with complainants
• Visits to the CSCs to collect copies of dockets, statements and analyzing CCTV footage
• Compile internal memos, notification letters and reports
• Updating of various registers and databases, namely, leave, payments and correspondence
• Compiled various documents to be routed throughout the Department of Community Safety
• Liaise with suppliers for quotations
• Responsible for all finance, auxiliary and human resource functions
• General office administration on an ad-hoc basis.

Planning and Coordination: Oversee the deployment of security personnel and resources across various client sites, ensuring optimal coverage and response times.

Client Relations: Act as the point of contact for clients, ensuring that services meet client expectations and contractual obligations. Handle client complaints and requests.

Compliance and Regulatory Adherence: Ensure that the security company complies with South African regulations, such as the Private Security Industry Regulatory Authority (PSIRA) requirements, health and safety laws, and other relevant legal frameworks.

Budgeting and Cost Management: Manage the operational budget for security services, including labor costs, equipment purchases, and site-specific expenses. Optimize resource allocation to maximize profitability.

Recruitment and Training: Oversee the hiring, training, and development of security personnel. Ensure staff are trained according to industry standards and remain compliant with PSIRA regulations.

Supervision and Performance Management: Monitor the performance of security personnel, conducting regular reviews, and addressing any issues related to discipline, professionalism, or performance.

Risk Assessment and Security Audits: Conduct site-specific risk assessments and security audits to identify vulnerabilities and implement appropriate security measures.

Incident Response and Management: Coordinate response strategies for security incidents such as theft, trespassing, or emergencies. Ensure that proper protocols are followed and incidents are reported accurately.

Technology and Equipment Management: Oversee the procurement, maintenance, and operation of security technology such as CCTV systems, alarms, and communication equipment.

Health and Safety: Ensure that security operations comply with occupational health and safety regulations. Promote a culture of safety among staff.

Reporting and Analysis: Compile reports on security operations, including incidents, performance metrics, and client feedback. Provide analysis for improving operational efficiency and effectiveness.

Strategic Planning: Contribute to the development of long-term strategies for business growth, operational expansion, and client retention.

Advanced Diploma: Safety Management

        University of South Africa (Commence February 2025)

Bachelor of Arts: Honours Degree: Forensic Science and Technology, 2025

University of South Africa

Bachelor of Arts: Forensic Science and Technology, 2021

University of South Africa

Diploma: Security Management, 2017

Certified Forensic Examiner (NQF5, 2011

University of Western Cape

Grade 12 NationalSenior Certificate, 2002

Parow High School