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kgaogelo Baloyi

kgaogelo Baloyi

Implementation specialist

Technology / Internet

Johannesburg, City of Johannesburg Metropolitan Municipality

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About kgaogelo Baloyi:

In my current role as an Implementation Consultant at Audatex, I have been instrumental in documenting and collecting requirements for customer implementations, managing the entire process, and ensuring that all operational aspects are meticulously covered and sourced. I have also supported the sales team by understanding customer requirements and demonstrating the best use of our products to fulfill their needs. Additionally, my role has involved proposing best practice use of Solera products and managing migration projects with customers, while providing innovation and value through continuous support and implementations.

 

Prior to my current role, I served as a Client Solutions Implementation Specialist at IRESS, where I excelled in implementing and configuring Iress products to match business requirements, serving as an escalation point for complex implementation and support-related queries, and driving change management to ensure full adoption and utilization of Iress products.

 

 

Throughout my career, I have consistently demonstrated my ability to deliver high-quality implementation and integration projects, manage local product configuration changes, and provide direct support to customers with related technical issues. My expertise as a skilled SME Solera product implementor has been pivotal in ensuring the successful delivery of projects and the seamless integration of our products into our clients' workflow

Experience

In my current role as an Implementation Consultant at Audatex, I have been instrumental in documenting and collecting requirements for customer implementations, managing the entire process, and ensuring that all operational aspects are meticulously covered and sourced. I have also supported the sales team by understanding customer requirements and demonstrating the best use of our products to fulfill their needs. Additionally, my role has involved proposing best practice use of Solera products and managing migration projects with customers, while providing innovation and value through continuous support and implementations.

 

Prior to my current role, I served as a Client Solutions Implementation Specialist at IRESS, where I excelled in implementing and configuring Iress products to match business requirements, serving as an escalation point for complex implementation and support-related queries, and driving change management to ensure full adoption and utilization of Iress products.

 

 

Throughout my career, I have consistently demonstrated my ability to deliver high-quality implementation and integration projects, manage local product configuration changes, and provide direct support to customers with related technical issues. My expertise as a skilled SME Solera product implementor has been pivotal in ensuring the successful delivery of projects and the seamless integration of our products into our clients' workflow

Education

I have matric and an incomplete Bcom econometrics degree

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