Kgantshe Makume

I am a dedicated and motivated HR graduate with a Level 6 qualification in Human Resource Management from Motheo TVET College. I am currently gaining valuable experience through an internship and I’m passionate about helping organizations manage their people effectively. My strengths include communication, administrative tasks, and a strong desire to learn and grow in the HR field. I am looking for entry-level opportunities to apply my knowledge and contribute to a professional team.

WORK EXPERIENCE

Temporary Admin Assistant

Transnet Engineering Clinic | May 2024 - June 2024

- Provided administrative support while the primary admin was on leave

- Managed and safeguarded patient medical records

- Assisted in patient registration and documentation

- Performed data capturing and report preparation

- Handled front-desk reception duties and responded to inquiries

Real Estate Agent

Powerhouse Properties | Nov 2023 - Mar 2024

- Marketed and scheduled property showings for potential buyers- Negotiated offers and managed sales contracts

- Developed marketing plans for property listings

- Provided customer support via email and phone inquiries

Digital Enablement Specialist

Nedbank | Feb 2019 - Dec 2019

- Assisted clients with digital banking services and app usage

- Provided training for clients and staff on digital banking solutions

- Resolved technical issues and escalated complex cases

- Promoted and facilitated digital adoption within the branch

Counting Officer

Independent Electoral Commission (IEC) | Election Periods

- Counted and verified votes during elections

- Assisted deputy counting officers in election operations

KEY SKILLS

- Administrative Support (Data Entry, Record Keeping, Report Preparation)

- Real Estate & Sales (Property Listings, Negotiations, Contracts)

- Customer Service & Communication (Client Relations, Conflict Resolution)

- Digital Literacy (MS Word, Excel, Access, Digital Systems)

- Time Management and Organizational Skills

EDUCATION

Motheo TVET College

N6 Human Resource Management (Advanced Certificate) | 2021

Dr. Viljoen High School

Grade 12 / Matric | 2017