ketshepile mosime

• Administrative Support: Managed a range of administrative tasks, including data entry, document preparation, calendar management, and email correspondence, ensuring efficient office operations.-THABAKE BUSINESS ENTERPRISE
• Customer Service: Provided exceptional customer service by handling inquiries, resolving complaints, and maintaining positive client relationships, resulting in high levels of customer satisfaction and retention.-CHECKERS HYPER
• Human Resource Support: Assisted in HR functions such as recruitment, employee onboarding, maintaining employee records, and supporting policy development, contributing to streamlined HR processes.
• Sales Experience: Supported sales teams by generating leads, managing client communications, and assisting in the development of sales strategies, which contributed to achieving sales targets and driving revenue growth.-MOLEMAGAE TRADING AND PROJECTS
• Business Administration: Managed various business administration tasks, including coordinating meetings, preparing reports, and maintaining organizational efficiency, supporting overall business operations.
 • Executive Assistance: Provided high-level executive support, including scheduling meetings, coordinating travel arrangements, managing executive calendars, and handling confidential information, ensuring smooth and efficient executive operations.-RNTL ENTERPRISES

 • Diploma in Human Resource Management: Gained comprehensive knowledge in HR principles, including recruitment, employee relations, and performance management.
• Diploma in Business Administration: Acquired a strong foundation in business operations, project management, and organizational strategies.
• Customer Service Certificate: Developed skills in delivering exceptional customer service, handling inquiries, and resolving complaints to enhance customer satisfaction.