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Karabo Seekoei

Karabo Seekoei

Software Engineer

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Karabo Seekoei:

I am an IT graduate with a genuine interest in technology and how it can be used to solve everyday problems. I enjoy learning new tools, understanding how systems work, and improving my technical skills through practice and curiosity. Outside of tech, I value discipline, adaptability, and personal growth, which I have developed through balancing studies, work, and family responsibilities. I am reliable, open-minded, and motivated to build a sustainable career while contributing positively to the teams and environments I am part of.

Experience

Hamleys: Casual Sales Assistant 

  • Assisted customers with inquiries and product demonstrations. 
  • Maintained inventory levels and coordinated store operations. 
  • Delivered exceptional customer service in a high-paced retail environment.

Optimi: Temporary Support Assistant

  • Provided technical support to parents purchasing books through the app. 
  • Resolved application-related issues to improve user experience. 
  • Managed and updated user and educator records in the admin portal database. 
  • Performed data capturing, ensuring accurate entry and maintenance of records. 
  • Collaborated with team members to streamline support and data processes.

Education

Institution: Unitas C High School 

Course: Grade 12(Bachelor) 

NQF Level: 4 

Years: Jan 2014 - Dec 2018 

 

Institution: Rosebank College Course: Bachelor of Information Technology in Business Systems.

NQF Level: 7 

Years: Feb 2019 - Dec 2022 (Incomplete) 

 

Institution: WeThinkCode_ Course: Information Technology (Systems Development)

NQF Level: 5 

Years: Sep 2023 - Dec 2024

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