Kamani Moodley

I am a highly motivated, progress-focused, detailed-orientated customer service and administrator enthusiast with over ten years in the customer care sector. I am flexible in changing work environments and eager to learn new skills and responsibilities.

• Served as point of escalation for complex customer issues 
• Provided sales leads to sales representatives.
• Built rapport with customers through courteous and professional communications.
• Maximized customer satisfaction by resolving service issues promptly
• Processed and issued product orders and service upgrades for customers in-person, via email, and by telephone.
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
• Input customer information, call notes, and personal data onto internal databases.
• Handled confidential and sensitive data with discretion, reducing the risk of fraud and theft.
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National Introductory Certificate N4 Office Administration/Technology/Data Entry

Introductory Communications

Introductory Entreprenuership

Introductory Computers

Introductory Information Processing