joy mkhwanazi

I am a hard-working, dedicated I Accounts Controller and Assistant Manager for the Client Liaison SupportDepartment, with more than 10 years’ experience in Client Services and Client Retention. I also have experience in Billing and Collections.

I am an individual who is very motivated, I can strategize to achieve my set goals. I can proudly say I am a guru in Client Services, a very patient listener with good interpersonal skills. I have mastered time management. I am seeking a position in the Client Service /Accounts Department and would appreciate the opportunity to take my careerto the next level.

My aim is to obtain a challenging position in a dynamic company where I can apply my initiative and learn as much as I can to better myself and my career. My extensive experience in Client services and Accounts has taught me how to meet and exceed expectations. I can build a strong relationship within any organization. I always strive to show my initiative and versatility. My analytical skillsallow me to solve complexproblems by making decisions in the most effective way and always making sure my work is accurate, correct and always on time. I am resolute. I have mastered time management. When it comes to my work ethic, my teammates can vouch for me

ACCOUNTS CONTROLLER/ ASSISTANT SUPPORT MANAGER
Rush South Africa, October 2018 to date.

CLIENT SERVICE REP (CLIENT SERVICE, COLLECTIONS AND RETENTIONS) - Second in charge
MiWay Life Sanlam 2017 -2018

WEBHELP – VODAFONE UK
VIP Client Services 2014 -2017

MERCHANTS- CELL C
Client Service Agent / Pilot Desk Team Leader 2012 - 2014


 

Matric - Dawnview High (2006)

Merchants Future Leader Program Learnership - Merchants - Dimension Data 2013-2014)

Certificate in Financial Analyst Course - Udemy Online Education (2022)

Financial Accounting Foundations - LinkIn Learning (2021)

Analytics: 1st- 2nd Foundation - LinkIn Learning (Ongoing)

Certified Analytics Professional 9CAP) Cert Prep -  LinkIn Learning (Ongoing)