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Witbank
Jonathan De Klerk

Jonathan De Klerk

Branch Supervisor

Customer Service / Support

Witbank, Nkangala District Municipality

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About Jonathan De Klerk:

I previously held the position of Branch Supervisor whereby I managed a team of 16 employees. I managed this team for just over 3 Years. During this time I managed to pick up skills such as Staff Management, Operations Management, Project Management, Inter-departmental Coordination, Field Services Management, Team Building and First Line Management.

 

I have also worked in the IT industry as an IT Support Technician.

Experience

Information Technology Support Assistant at Hexagon Business Solutions. 

4 Month duration.

Administration Assistant at Buthathu Labour Hire. 

6 Month duration.

IT Support Technician at Bytes Managed Services.

2 Years duration.

Team Leader/Operations Officer at Paycorp Group.

13 Years duration.

Branch Supervisor at Paycorp Group.

3 Years duration.

Education

Best Management Skills Program completed at Dyna Training

Subjects Passed: 

Conflict Management

 Emotional Intelligence

 Team Building

 Evaluating Performance Standards

 Coaching

 Communication

 Evaluating Best Practice

 

First Line Management completed at Dyna Training

Subjects Passed:

Setting Team Goals

 Building Teams

 Presentation Skills

Effective Planning

Disciplinary Procedure

Effective Feedback

Industrial Relations

Analyze Team Performance

Clarify Roles

Grievance Procedures

Business Communication

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