johnny Mokolo

I am result oriented.

Sales, IT Support, and Buyshop Manager

. Providing first-level technical support to customers.
• Buy goods at an acceptable price.
• Managing the buy shop, customers, and financial management
• Ensure the way of work matches cash converters' values.
• Ensure all customers are satisfied with the price they receive for goods.
• Installing and configuring computer hardware systems and IT software.
• Undertaking analysis, diagnosis, and resolution of client problems via phone, e-mail, and face-to-face contact.
• Quickly responding to customer inquiries and concerns.
• Raising and maintaining incident tickets and problem records.
• Monitoring IT network to ensure availability to all users.
• Setting up new users’ accounts and profiles and dealing with password issues.
• Producing documentation and reports to a high standard.

2015-2019: 

Northwest University Vaal

Bachelor of commerce/RSA. 

Sport and Recreation Management (completed/graduated)