johnny Mokolo

I am result oriented.

Buyshop manager 

Feb 2019 - Present · 6 yrs

I am responsible for overseeing the daily operations of the buyshop, ensuring exceptional customer service by welcoming clients, understanding their needs, resolving complaints, and offering value-added services such as free credit reports. I lead and train the team to follow structured buying procedures, with a strong focus on accurate item testing, evaluation, and documentation—particularly for high-value purchases. I ensure the buyshop remains fully staffed, well-organized, and free of excess stock, while leveraging tools like CCTech for device testing. Additionally, I maintain strong relationships with local jewellers for stock verification, stay informed on gold market trends to ensure accurate pricing, and conduct bi-weekly stock audits for proper allocation and control..I am responsible for overseeing the daily operations of the buyshop, ensuring exceptional customer service by welcoming clients, understanding their needs, resolving complaints, and offering value-added services such as free credit reports. I lead and train the team to follow structured buying procedures, with a strong focus on accurate item testing, evaluation, and documentation—particularly for high-value purchases. I ensure the buyshop remains fully staffed, well-organized, and free of excess stock, while leveraging tools like CCTech for device testing. Additionally, I maintain strong relationships with local jewellers for stock verification, stay informed on gold market trends to ensure accurate pricing, and conduct bi-weekly stock audits for proper allocation and control..…see more

Senior Buyer

Dec 2018 - Feb 2022 · 3 yrs 

I respond quickly to customer inquiries, negotiate fair prices for pre-owned goods, and make sure all items are tested and in good working condition before buying.

2015-2019: 

Northwest University Vaal

Bachelor of commerce/RSA.