About Johann Minnaar:
Highly successful General Manager of a large, well-established Corporate Hotel and Conference Centre.
Through promotion and high achievement has progressed from Duty Manger (or equivalent roles) through to Conference Centre Manager, Operations Manager then General Manager.
Demonstrates a proven record in successful hotel management roles for over 21 years.
Appropriately qualified International Hotel school Diploma (WITS) in Hospital Management.
Highly capable leader of senior and middle managers; motivates, coaches, and develop staff to perform to the highest levels ensuring delivery of outstanding customer experiences.
Experience
- Leadership of all business operations; overseeing all HOD’s (10+) for execution of duties.
- Daily briefings with all HOD’s, motivating a large hotel team to deliver service standards.
- Ensuring adherence to hotel brand image, designing operational strategies, managing profitability and growth, marketing and sales plans, operational and capital budgets.
- Developing senior staff, overseeing recruitment decisions, ensuring career progression.
- Delivering on budgets, managing financial outlook, reporting to owners and stakeholders.
- Ensuring compliance; Health and Safety, other legislation and regulations, Hotel operating controls, responding to audits, managing hotel equipment staff and infrastructure.
- Ensuring exceptional standards of service, handling major complaints.
- Managing expenditure, key property issues, quality improvement and cost reductions.
- Assisted aha management company and property owners (HPF) with transition and staff re-organisation after business rescue proceedings 2014.
- Managed smooth transition process of staff section 189 during COVID 2020.
- Secured repatriation flights in collaboration with Dept of Health/DIRCO during 2020 Covid pandemic, securing R15Million repatriation business for Kopanong.
- Achieved R6,5 million above YTD budget for F22 financial year.
- Successfully implemented and achieved risk audit compliance for Kopanong Hotel from 32% Fail to 92% Pass mark for the past 7 years.
- Successfully coordinated and implemented risk audit compliance for various aha properties.
- Assisted with implementation of Operational Equipment PAR levels for Ivory and Shephard’s Tree 5-Star game lodges to ensure the successful profitability achievement of the properties.
- Successful implementation of various CAPEX/OPEX revamp projects from 2014 to 2019 for Kopanong Hotel
Education
WITS Hotel School Diploma
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