Joey Du plessis

PERSONAL STATEMENT

I see myself as a well-balanced hard working individual who is eager to learn. I am a very creative and talented person, with a bubbly personality and enjoy socializing with guests. I am a motivated person as well as a hard worker and take my job very seriously. I work well under pressure and realize the importance of paying attention to details which makes me the right person to help contribute to your team. I always welcome the challenge to solve work related problems and I am extremely keen to gain experience. I believe that I deal with customer complaints and enquires to the best of my ability.

Receptionist: switch board, welcoming guests, check guest in and out, filing, check emails daily, send confirmation, follow up on payments, issue keys, prepare bills & dealing with all payments, answer queries and deal with guest complaints, opera, daily data base, prepare bar cash up and settle all cash and room slips, prepare Registration cards for next day

Morning shift Duty Manager: issue staff duties, take hand over from night porter, check lights, bins, check garden, assist in bar, count cash boxes, prepare dinner money, set up welcome drinks for groups, handle any conferences and daily meetings, supervise public areas as well as staff in laundry, assist in dining room ETC

Late shift Duty Manager: Do handover from morning shift, check all garages are locked, check that all spot lights are working, check all maintenance are locked, check parking bays, check that cameras are working, check finance box, do x reading at bar, check duty manager cupboard, lock all keys, drop cash up, lock offices, run night audit, hand over to night porter ETC

Hermanus High School

Matric 2003

English, Afrikaans, Geography, History, Business Economics, Home economics

Intec College-Wedding Planning Course 2 Years

Glen Lilly College 1 Year Frail Care