Jean Cuff

As a manager with a broad based managerial and retail background, l would like to present my resume in consideration for future vacancies within your organisation. Your company’s reputation in the industry suggest that you only employ staff of the highest calibre. It is for this reason more than any other that I would jump at the chance of joining and esteemed institution such as yours where hard work is acknowledged and rewarded. Having over five years’ experience working in the retail/management industry, I possess a variety of retailing skills that I feel will prove to be highly valuable to your company. The consistent theme throughout my career has always been my ability to drive operational, visual and customer service standards to the highest levels. I also possess creative flair as well as first class communication skills, and am able to quickly identify trends and exploit opportunities. However what really sets me apart from other candidates is my proven ability to maximize business opportunities, develop my staff to deliver greater service and my long track record of hitting sales targets. As someone who recognises that success starts with people, I would also like to point out that I specialise in staff selection, retention, training and performance monitoring. All of these are vital in ensuring that my team is always a skilled, capable and motivated workforce. I firmly believe that my combined experience and competencies can make an immediate and positive impact on your business. I realise that this letter alone may not sufficiently convey all my abilities, therefore I would appreciate the opportunity of a personal interview with you, where I will be able to demonstrate my suitability further and in more detail.

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. ● Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. ● Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. ● Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services. ● Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile. ● Provides sales management information by completing reports. ● Updates job knowledge by participating in educational opportunities; reading professional publications. ● Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. ● Second in command when sales manager is off or not at the dealership. ● Assist management with buying of stock.

Matric Graduated 2005