Jay Dean Sloane

I am Jay Dean Sloane, an accomplished General Manager with a strong background in hospitality, tourism, and hotel management, backed by an extensive 21 years of industry experience. With a passion for delivering exceptional guest experiences, I have dedicated my career to driving operational excellence and strategic growth in the hospitality industry.

Throughout my journey, I have honed my skills in various aspects of hospitality and hotel business management. My expertise spans business process optimization, ensuring seamless and efficient operations that elevate guest satisfaction. With a keen eye for detail and a commitment to excellence, I have successfully implemented analytical approaches to identify opportunities for improvement and enhance overall performance. In the realm of operations management, I have led small high-performing teams to deliver exceptional services in food and beverage operations, front office management, and event planning. My ability to leverage cutting-edge operating systems has contributed to streamlining processes and enhancing productivity. Strategic planning lies at the core of my approach to managing and elevating hospitality establishments. By identifying market trends and guest preferences, I have developed and executed robust strategies that have proven instrumental in boosting revenue and brand recognition for the organizations I have been a part of. I thrive in dynamic environments, combining creativity with a practical approach to problem-solving. My dedication to delivering unparalleled guest experiences has earned me a reputation for excellence within the industry.

Wits Hotel School 2003 - 2005 completed