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Pretoria East
Jarmaine Masalesa

Jarmaine Masalesa

IT TECHNICIAN & GENERAL WORKER

Technology / Internet

Pretoria East, City of Tshwane Metropolitan Municipality

Social

Services offered

▪ Tier-2 Information Technology Professional.
▪ Completed technical courses; including but not limited to A+, N+ and M+.
▪ Adept at providing all facets of technical support such as assembly, installation, development, management and fault-finding.
▪ Associated with the maintenance of in-house equipment.
▪ Skilled at working on printers, computers and embedded devices.
▪ Accomplished at troubleshooting hardware, software, network and Wi-Fi related issues.
▪ Familiar with numerous operating systems and associated packages. Having a keen understanding of how they are implemented.
▪ Usually tasked with creating and submitting diverse manuals to superiors; skilled in detailing, as well as simplifying methods relating to daily work.
▪ Experienced in working with Service Level Agreements within agreed-upon time frames
▪ Able to provide end-user and customer support in person, telephonically, via e-mail or remote desktop software.
▪ Knowledgeable in RAID Arrays, various file formats and systems, electronics related to the IT Industry, and basic data recovery software and techniques.

It technician
Data recovery
Technical support
Computer repair
Printer repair
Approximate rate: ZARR 70 per hour

Experience

Employer: Tlopo Construction
Position Title: Security
Period: 2021 (Oct) – 2022 (May)
 


Employer: Konica Minolta Business Solutions
Position Title: Senior Workshop Technician
Period: 2016 (Sep) – 2020 (Feb)
 


Employer: LOGOS Lifestyle Centre
Position Title: General Worker, Data Capturer, Printing & Media Operator.
Period: 2014 (Aug) – 2016 (Sep)
 

Education

1. High School: Eersterust High School
Highest Grade Obtained: Matric
Year Obtained: 2012
Subjects:
• English (HL
• Afrikaans (FAL)
• Life Orientation
• Mathematics (HG)
• Computer Application Technology
• Life Sciences
• Physical Sciences

2. Institution: Bytes Technology Group
Qualification: NQF Level 4: Information Technology
Modules Covered: Communication Skills, Mathematical Literacy, A+, N+

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