Janeske Venter

I am an accomplished Client Relations Manager with a Financial and HR background. I considers myself to be proactive and a driven individual, who always strives to deliver more than expected. I am known for building strong working relationships and committed to being a confident and a respected member in my environment.

Worked well independently and on a team to solve problems. Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely, efficient manner. Remained committed to adding to my knowledge and skills base. Maintained a clean and organized working environment to enhance productivity. Provided superior customer service to clients by addressing all questions and concerns. Led with a can-do attitude and a positive mindset. Maintained an eagerness to add to my knowledge and skills. Maintained timely communications with clients. Worked to represent the company in a positive and enthusiastic manner. Brought forth in-depth industry knowledge and experience. Worked in a time effective and organized manner to get the job done as quickly and efficiently as possible. Duties Preparing of new business documentation before appointments Reading through action forms and creating tasks on X-plan Preparing of documents that were signed by clients so that they can be submitted and logged on X-plan. Submitting of new business Providing feedback to the client on a weekly basis regarding transaction status. Inform the client when the transaction was finalized and complete the task on X-plan. Submitting and follow up of fund switches and disinvestment for clients Maintaining client relations and assisting the clients with general admin and requests Diary Management Sars - Efiling 

Office Administration & general Admin duties Compiling quotes for clients. Responsible for Creditors & Debtors of the Branch and reporting to Financial Manager Submit orders to Head Office. Payroll Management ± 860 employees Compiling of Monthly reports Receiving and distrubuting of stock. Send invoices to clients. Control of leave and office administration – employees. Organizing of meetings. Attend meetings and be in charge of the agenda and meeting minutes. Establish branch policies, goals and objectives. Coordinate and monitor staff in performing daily activities. Establish branch budget and handle office expenses within the limits. Organize and maintain effective filling systems. Organize, manage and update branch databases. Ensure compliance with the company’s policies, standards and regulations. Diary management Duties Financial Branch Administrator Bidvest Protea Coin - October 2008 - December 2019 WORK EXPERIENCE

EDUCATION Afrikaans First Language English Second Language Tourism Business Economics Typing Book keeping

Word                     Excel PowerPoint Outlook Internet Explorer Publisher Teams SAP Kit Group (Internal - Bidvest Protea Coin) - Uniform Issue DMS (Internal - Bisdvest Protea Coin) - Firearm System WFM (Internal - Bidvest Protea Coin) - Payroll System WEBX (Internal - Bidvest Protea Coin) - Debtors System