Isipho Ndende
Customer Service / Support
About Isipho Ndende:
Enthusiastic and organized professional with 2 years of experience as a Personal Assistant and 8 months in retail. Adept at managing front desk operations, handling customer inquiries, and maintaining positive client relationships. Proven ability to multi-task, maintain confidentiality, and provide exceptional service. Eager to contribute to a dynamic team and enhance the efficiency and customer satisfaction of your organization. Seeking to leverage my skills as a dedicated Receptionist.
Experience
Personal Assistant (2 years): Managed daily administrative tasks, including calendar management, email correspondence, and document preparation. Maintained confidentiality and supported executives efficiently.
Retail Sales Associate (8 months): Provided exceptional customer service, assisted with purchases, and maintained a well-organized sales floor. Consistently achieved sales targets.
Assistant Manager at Family Business (2 years): Supported operations, handled customer inquiries, managed inventory, and contributed to marketing efforts. Ensured positive customer experiences and streamlined business processes.
Education
Completed Grade 12 in 2016. In 2017, pursued a National Diploma in Cost and Management Accounting (third year incomplete) at the Central University of Technology, focusing on financial analysis, management accounting principles, and business economics.
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