Heins Worst

I am a creative thinking Programme and Business Management Strategist with a range of experience in performance optimisation, business development, information management, communications, and production. Combining the best of design thinking with business strategy, I focus on integrated solutions to develop, innovate, and transform your organisation.

I currently serve as the Director: Strategy & Operations in the office of the Head:PMTE (CEO), and successes include among other things: the development and Cabinet’s endorsement of the entity’s business case and feasibility study; conceptualising the entity’s overall strategy and developing its first performance plans; leading stakeholder engagement on the entity; and leading and concluding the entity’s business process reengineering project.

My involvement in multiple sectors throughout my career has given me the unique ability to manage multi-disciplinary projects and navigate their multifaceted challenges, where I utilize my creative, communication and technical skills to optimise stakeholder value through original, but actionable approaches.

Acting Chief Director – Office of the Director General (2020 – current) 

Corporate Strategic Management and Policy & Administrative support to the Head of Government’s Department of Public Works.

Director Strategy & Operations – Property Management Trading Entity: Public Works (2015 – 2020)

Programme Management support to the CEO and planning and implementation of the overall strategy of entity. 

Management Consultant: Editorial & Communications - Business Improvement Unit: Public Works (2013 – 2015)

Support the Departmental Turnaround and programmes of the 7 year Business Improvement Strategy and the full establishment of its Property Management Trading Entity.

Programme Management: Creative Business development - d'Art-Design (2011 – 2013)

Business Development / Project Management / Quality Control / Employee Relations / Art 

Media Officer: Internal & External Communications – Education Labour Relations Council (2006 – 2011)

Coordinating information management processes and content creation efforts (creative, marketing, and editorial) in support of the council’s core and support business units. 

Freelance Information Designer (2004 – 2006)

Effectively presenting information in comprehensible ways for maximum impact

 2017 - STRATEGIC BUSINESS MANAGEMENT University of Cape Town

2010 - PROJECT MANAGEMENT (PMBOK) PM.Ideas - Preparation Programme for Certified Associate in Project Management (CAPM)

2007 - DEVELOPMENT PROGRAMME IN LABOUR RELATIONS UNISA Graduate School of Business Leadership 

2004 - BACHELOR DEGREE IN INFORMATION DESIGN University of Pretoria (4 Year Professional Degree)