Gugulethu Mpofu

As an Office and Business Manager, I am excited about any future opportunities that will be given to me to contribute my skills and experience to any company that is making such a positive impact in their industry. I have a Bachelors Degree in Economics and I believe the knowledge and skills built up during this time make me the perfect candidate for any role within my field. I am confident that I can bring this level of expertise with me to any organisation and help the company build reputation to the best of my ability. Add to this my passion and enthusiasm for analytics, I believe my contribution will have an immediate impact on the business.  During my course, I studied topics such as Econometrics, Accounting & Finance and International Economics, and the mathematical and modelling skills learned from these modules have given me an excellent foundation for building a career in the Economic field.  

Office and Business Manager Perfectly Healthy RSA UVW / Johannesburg / Apr 2019 - Present 

●Undertaking a range of administrave duties in a fast paced environment, performing duties ranging from clerical to office management responsibilies. 

● Conducting office meetings and coming up with proactive strategies to improve productivity and employee morale

 ● Overseeing business operaons across departments.

 ● Designing and implementing business plans and strategies to promote the attainment of goals

 ● Ensuring that the company has the adequate and suitable resources to complete its activities 

●Manage Stock levels and adjust pricing using in-house electronic stock-control systems; 

●Financial administration: bookkeeping, stock control, receipts, payments, creditors, debtors etc.

 ●Uploading of new product lines on eCommerce and social media platforms 

●Monitor listings and take action on underperforming product lines; 

●Resolve missing/damaged items or returns queries

 ●Help to maintain the website products status across eCommerce sales channels 

● Customer, supplier and contractor engagement as required

 ●Placestock orders and administer warranty claims with suppliers.

 Computer and Telephonic Interviewer Fieldworker Jun 2017 - Dec 2020 

●As a Computer Aided Telephonic Interview Fieldworker. I was conducting Market Research for different companies to evaluate the customer experience from the employees of that specific company.

● Making outbound calls to clients offering them an opportunity to share their experience with the employees. 

●Gather data from clients and capturing the information into the database. 

●My duties also included extracting information from surveys done by employees about their working conditions and capturing the information into the database.

I have a Bachelor of Commence Degree in Economics and I am currently working towards getting my Honours Degree in Economics.