Govender (Daphne)

I am a dedicated and highly organized professional with experience as an underwriter, where I currently manage key portfolios and support effective risk assessment and decision-making. As a self-motivated and detail-oriented individual, I thrive in roles that require strong analytical skills, clear communication, and the ability to manage multiple tasks with accuracy and efficiency.

As a married mother, I have developed exceptional time-management skills, adaptability, and the ability to perform well under pressure—qualities that positively influence my professional performance. I am committed to continuous learning and consistently seek opportunities to improve processes, contribute to team success, and deliver high-quality results.

I aim to bring my strong work ethic, problem-solving ability, and customer-focused mindset to a dynamic organization where I can grow further and add meaningful value.

With 17 years of experience in the short-term insurance industry, I specialize in both personal and commercial lines underwriting. I have a strong track record in risk assessment, portfolio management, and delivering accurate, profitable underwriting decisions. My experience includes handling a wide range of personal lines risks—such as motor, household, and building insurance—as well as commercial portfolios, including property, liability, fleet, and SME business policies.

I am highly detail-oriented, self-motivated, and skilled at building strong relationships with brokers, clients, and internal teams. Known for my professionalism, reliability, and ability to work under pressure, I consistently contribute to operational efficiency, service excellence, and sustainable portfolio growth.

I hold the RE5 (Regulatory Examination) qualification and have completed NQF Level 5 studies in Risk Management, providing me with a strong foundation in insurance legislation, compliance, and risk assessment principles. In addition, I have completed numerous online courses focused on underwriting, customer service, insurance products, regulatory updates, and professional development. This combination of formal education and ongoing learning supports my ability to stay current with industry standards and continuously strengthen my technical expertise.