Gail Tlomatsana

I am seven years qualified and registered Social Worker with 11 years’ experience working in a child protection field, 7 years in telecommunication sector and two years in the retail sector. Having worked in different sectors and holding different portfolios,  I have acquired the following skills; personal development, capacity building, resilience and coping skills, decision making and problem solving skills, motivation and support, teamwork and team effectiveness,  communication skills, crisis management, facilitation, planning, social entrepreneurship, report writing organizing, coordinating, leading, analytical thinking, networking, public speaking, emotional intelligence, ministering, staffing, directing, reporting, budgeting, controlling, technical systems management and co-operation. I am Self Driven, a change driver, full of integrity, team builder, and flexible. I am pursuing any opportunity that will allow me to make use of my experience, versatile skill set, and expertise and be a change agent in promoting the company’s goal and mission as far as the Human Capital Business Management, Psychosocial, Wellness, Human Resource Development and/or Social Corporate Responsibility of the organization. 

• Project Manager - Childline Gauteng(SSH) - 2019 to date (4 yrs)
• Skills Development Facilitator - Childline Gauteng (Training Department) 2017 to date (6 yrs)
• Clinical Social Worker  - Childline Gauteng (Clinical Department) - 2017 to 2019(2yrs)
• Supervisor and Coordinator - Childline Gauteng (CAPP) - 2014 to 2017(3yrs)
• Trainer, Assessor and Counsellor - Childline Gauteng (CAPP) - 2011 to 2014(3yrs)
• Crisis-Line Counsellor (Volunteer) - Childline Gauteng (Helpline Department) -2010 to 2011(10months)
• Billing Queries Administrator - MTN Service Provider (Correspondence Department) - 2002 to 2007(5yrs)
• Call Centre Agent - MTN Pty LTD (173 Call Centre) - 1999 to 2002(3yrs)
• Customer Care/Service Centre Operator - Edgars Alberton (Manchester Department)-1997 to 1999 (2yrs)

• Bachelor of Social Work(hons) - University of South Africa(UNISA) - 2015
• National Diploma in Resources Management - Technikon South Africa (UNISA - TSA)- 2000
• Matric Certificate - Vosloorus Comprehensive Secondary School- 1994
• Employee Assistance Program Certificate - University of Pretoria Enterprises - June 2020 to October 2020
• Life Coaching Certificate - Academy of York 2018
• Skills Development Facilitator Certificate - Thrive Learning Facility - 2017
• Certificate for Outcomes Based Assessment and Facilitation - 2012