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Education / Training


IT SPECIALIST / Web Developer
Johannesburg, City of Johannesburg Metropolitan Municipality


Services provided R300 / hour

Customer Service / Support (1)
Network Support Services
Technology / Internet (2)
Web Development
Technical Support / Help Desk (Hardware / Software)


An ambitious problem solver with passion for hospitality businesses and will like to join a team of like-mind. He is thorough and precise in everything he does and has a keen interest in technology. As someone who takes responsibility for his own personal development, he is continually evaluating and upgrading his skills so that he stays at the cutting edge of helping cut cost and provide efficient process. He is a natural problem solver, who has proven himself by successfully helping complete projects for IT consultancies, institutions and IT departments. 

Right now Francis is looking for a suitable position with a company where outstanding performance is recognised and where he can help increase revenue and productivity. 




  • IT Troubleshooting & Problem Solving
  • Onsite & Remote Technical Support
  • Up-to-Date Knowledge of Computer Operating Systems
  • LAN & WAN TCPIP Connectivity & Maintenance
  • Computer Hardware Systems & Components
  • Friendly, Helpful Attitude and customer relation


  • Equipped with a diverse and promising skill-set and able to effectively self-manage during independent projects, as well as collaborate in a team setting.
  • Administer system operations and tickets handling
  • Managing and monitoring of activities on firewall systems
  • Website and Database Development
  • Application Development
  • System Development


  • Software Development
  • Identify technical  solutions for problems
  • WordPress/
  • Managing clients quires
  • Maintaining data integrity
  • Customer Service skills
  • Process Improvement
  • Data Analytics
  • Switches and firewall management
  • Database Development
  • Web Development
  • PHP/ MySql


National Diploma in Information technology from HAC Institute, GH

Date : June 1998 -   Jul  2001


  • Information Technology
  • Programming Problem and Project
  • Micro-Computer and Networking
  • System Analysis and Designing
  • Software Methodology
  • Practical Project


Certificate in CyberCrime investigation from College SA, RSA

Date : June 2014 – Dec 2015


  • Report Writing
  • Introduction to Computer Crime
  • Computer Crime Scene
  • Cyber Crime Investigation




  • U-Demy -Web Developer Bootcamp 
  • U-Demy - Complete Web Developer Course
  • CompTIA A+ and  N+ Technician(practical knowledge)
  • Microsoft office Specialist
  • ICDL and training Expect

NB: I am developing my skill to add more

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Professionales offering Network Support Services services

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