
Francina Mofokeng
Customer Service / Support
About Francina Mofokeng:
Admin efficient
Good communication skills
Sales, Accounts, Banking and Reservations Background
Experience
Sales & Marketing Support at Raka Energy - Current Role from 12 June 2023
Responsible for helping the implementation of marketing strategies and concepts for digital marketing
• Support sales and marketing team in implementing action plans to achieve goals
• Work with Developers and Graphic Designers to Optimizing landing pages, studying a competition and
• Oversee and Coordinate all social media campaigns and Manage all digital marketing channels, online and
offline marketing on digital platforms
• Work with Marketing Manager to create online content and online presence and manage and improve online content using Google ads
• Plan and schedule Sales Reps Customer Engagements
• Working with a sales team and designing marketing concepts and strategies
• Assist in marketing efforts for brand awareness, lead generation, web site development and content curation
/creation, and sales collateral
• Monitor competition to provide suggestions for improvement and stay up to date with latest technology and best practices
Prestige Banker & Various Roles at Standard Bank
Experienced in Banking and Financial Background acquired through working for Standard Bank (9years -2006-2015)
Account Payment Processing Clerk at Stride Logistics
Account Payment Processing( Paying company expenses and creditors invoices) through working for Stride Logistics ( 2years 2017- 2020)
Front Office and Admin Duties. Acquired at Connex Travel
Receiving and Welcoming Customers, Managing the Directors Diary, access control, Filing, Report writing, Ordering Stationary, Handling Mail and courier, Ensure tidy housekeeping and handle travel arrangements
Education
Currently undertaker the Fais Regulatory Exam RE5. Exam due 31 October or 7th November 2023
Attained NQF6 Higher Certificate from Unisa in 2010 for International Marketing
Attained NQF5 National Diploma in Travel and Tourism Management from Bodubelo Hospitality School
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