
Florentia Zwane
Customer Service / Support
About Florentia Zwane:
A polite , friendly and extremely capable receptionist, who has 1 year experience who has a passion for delivering excellent administrative support. I hold excellent communication and listening skills, that allow me to communicate successfully with all clients and guests, face-to-face and over the phone. I am fluent in English , Zulu and proficient in microsoft applicants.
Experience
Anyview Technology 2022-Currently
Receptionist
Greeting clients and visitors with a positive, helpful attitude
- Stocking essentials in the fridges
- Assisting clients in finding their way around the office
- Monitoring security footages around the facilities & opening of gates
- Assisting with a variety of administrative tasks including copying, faxing and filing
- Preparing meeting and training rooms
- Announcing clients as necessary
- Answering phones in a professional manner, and routing calls as necessary
- Answering, forwarding, and screening phone calls
- Assisting colleagues with administrative tasks
- Competency in Microsoft applications including Word, Excel, and PowerPoint
- Setting up boardroom with necessary stationary and equipment
- Maintaining equipment and report any malfunctions
- Maintaining reception area by making sure it is clean and neat
Allegiance Properties Soma 2021-2021
Call Agent
- Cold Calling, out and in bound calling
- Handling enquires from potential buyers
- Providing advice to sellers and buyers
- Seeking out introducing buyers Schedule viewings and appointments
St Martins Preparatory School 2014 - 2020
Aftercare Assistant Teacher
- Assist students with homework
- Preparing meals for students
- Supervise students playing on the playground and in the classroom
- Assist with setting up , and keeping the classroom neat and safe
Education
National Senior Certificate
- Matric / Grade 12
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