Fatima Toefy

I am a 44 year old, single mom of 4. I believe in a positive mindset and hard work. 

COMPANY NAME                               VILLAGE AND LIFE

DATES OF EMPLOYMENT                01 July 2018 – 30 June 2019

POSITION HELD                                 Facilities Coordinator

DUTIES

Assist Facility Management Team with tactical planning for the team’s goals and objectives

Provide facility specific assistance to the project / maintenance management team as needed or requested

Manage the maintenance team on a daily basis.

Manage and maintain small facility management tasks as assigned.

Assist with the coordination and scheduling of maintenance activities

Assist with all procurement and management of suppliers and contractors.

People management- Rosters / shifts / annual leave and payroll.

Provide general overall facility management services including continuous monitoring of office/facility.

Act as an interface with client, visitors and guests.

Ensure appropriate follow up with customers and staff.

Provide direction/information to vendors, facilities staff and service providers. as required to ensure excellent coordination/execution of work within client environment with minimal disruption.

Properly and effectively administer and maintain all security systems

Assist with budgetary requests, analysis and reporting

Assist with researching, analyzing and reporting budget variances.

Occupational Health and Safety – training / reporting

COMPANY NAME                               AFMS

DATES OF EMPLOYMENT                01 October 2014 – August 2017

POSITION HELD                                 Technical Facilities Coordinator

                                                              Stand in Facilities Manager for 6 months.

DUTIES

Assisting Technical Supervisor with routine site inspections

Daily, Weekly, Monthly Inspections on routine and scheduled maintenance work assigned to contractors

Compiling of Weekly and monthly reports

Providing feedback to clients on progress/completion of work done

Client liaison

Drafting of Quality assurance policies and procedures

Interpreting, Evaluation and Implementation of quality assurance standards

Review and implementation of quality and inspection systems

Documentation of internal audits and quality assurance activities

Investigate customer complaints and non-conformance 

Collect and compile quality data

Trend analysis

Develop, recommend and monitor corrective and preventative action

COMPANY NAME                               Drake and Skull

DATES OF EMPLOYMENT                01 June 2013 – 30 September 2014

POSITION HELD                                 Quality Control for Facilities based at Parliament

DUTIES

Assisting Technical Supervisor with routine site inspections

Daily, Weekly, Monthly Inspections on routine and scheduled maintenance work assigned to contractors

Compiling of Weekly and monthly reports

Client liaison

I completed my matric in 1997. I recently just completed a short course on Customer Service Excellence.