Esther Opperman

I have worked (from 2020-2023) as an Administrative/Marketing/Sales Assistant at Collectables, a retail business, where I gained well-rounded experience across multiple functions. My responsibilities included managing daily administrative tasks, processing invoices and payments, maintaining accurate customer and stock records, and handling email and telephonic enquiries. I assisted with sales both in-store and online, supported customer service interactions, and ensured a positive client experience. On the marketing side, I helped coordinate promotional campaigns, created and scheduled social media content, updated product listings, and supported new product launches. I also assisted with stock control, order fulfilment, supplier communication, and general office organisation. This role strengthened my multitasking abilities, attention to detail, communication skills, and ability to work efficiently in a fast-paced, customer-focused environment. Since then (2024-2025), I have done mostly done remote admin, data entry and marketing jobs.

I hold a Bachelor of Arts in Communication Science from the University of South Africa, completed in 2017, which provided me with a strong foundation in professional communication, organisational skills, and client relations. In 2022, I began studying towards a Diploma in Office Administration through ICB, further strengthening my knowledge of office systems, administration processes, and business operations. Most recently, I obtained a Medical Receptionist Certification from RCM Academy (via Udemy), equipping me with practical knowledge of medical terminology, patient scheduling, billing basics, and healthcare administration procedures. My education reflects my commitment to continuous learning and my clear focus on building a successful career within the medical administration field.