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ESTHER Molefe

ESTHER Molefe

10 years insurance claims experience
Krugersdorp, West Rand District Municipality

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About ESTHER Molefe:

• Remarkable supervisory experience in a call center 

• Expertise in providing and receiving coaching and feedback 

• Good understanding of call center operations 

• Proficient with MS Office suite

• Ability to review departmental processes and workflows with a view to improving efficiency 

• Ability to oversee, establish, and document departmental procedures 

• Ability to update the database with accurate information in a timely manner 

Experience

  • Manage the operation and admin.
  • Lead and motivate the team.
  • Manage performance.
  • Solve problems.

Education

• Assisting in operations management
• Assisting in project management
• Data capturing
• Management
• Fulfilling duties related to administration

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