Estelle Joosten

Good day

I am an experienced, results driven and problem-solving Office Manager and Personal Assistant/Executive Assistant.  I take pride in maintaining a very high level confidentiality.

Some of my other key skills include excellent typing skills, compilation of documents, a high level of IT literacy and the ability to trouble-shoot technical problems; prioritisation, remain calm under pressure and remain focused; manage with shifting set of priorities (flexibility, adaptability). 

I am interested in new technology and the constant development of technology.  I can get a quick grasp on new programmes.

Thank you for taking the time to consider my application.

Regards

ESTELLE JOOSTEN

Excellent command of MS Office (Word, Excel, PowerPoint)

Office Management

• Change manager and developer of process flow within Excellence House
• Personal Assistant to the Directors
• Setting up standards and maintaining procedures for the effective and smooth running of the office and staff.
• Setting up and maintaining standard operational procedures in respect of filing, library and inventory of assets.
• Monitoring and ensuring adherence to set standards and procedures.
• Project management.
• Ensuring safety of the entire office is always maintained.
• Maintaining the cleanliness/orderliness of the office
• Ensuring that the noise level in the reception area is kept at a bare minimum at all times.
• Ensuring all the callers and clients are taken care of and a good business image is portrayed to the public.
• Responsible for ISO 9001:2015 annual compliance.
• Responsible for annual B-BBEE certification.

Tender Management & Administration

• Searching for tenders and new business opportunities on various platforms.
• Collaboration with third parties on tenders.
• Complete tender forms, compilation of tenders and submission of tender packs.

Human Resources

• Time sheets administration for all staff, report collation and submissions to Management.
• Assisting with all recruitment and HR functions including CV search, candidate contact, client correspondence, setting up of interviews, typing of CVs, etc
• Receiving and assisting with job specifications etc.
• Induction and onboarding of new staff.
• Responsible for exit procedure of staff leaving.
• Maintaining and adequate keeping of personnel leave days and database.

Financial

• Compilation of invoices and statements for all projects.
• Follow up on payment of invoices.
• Petty cash administration.

MS Excel Advanced

MS Projects

Matric / Grade 12 

Further inhouse & inservice trainings