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Cape Town
Erin Barham

Erin Barham

Customer Account Manager

Customer Service / Support

Cape Town, City of Cape Town

Social

Services offered

With over 5 years of experience in customer service, I pride myself on my ability to connect with people. Being in the customer service industry has allowed me to understand the complexity of working with many different people, and the value in this. 

Being able to understand people means I am always able to put the customer first. To first understand their experience, to first listen and then find the solution. Going above and beyond to resolve complex queries is a passion, finding ways to navigate within the system to find the answers.

Customer service
Customer account manager
Approximate rate: ZARR 260 per hour

Experience

I have over 5 years of customer service experience and am comfortable working with clients both in person and via online platforms.

I have worked in retail, insurance, and the renewable energy sector. 

Education

I have completed an NSC qualification from Wynberg Girls' High School. 

Received academic colours and finished with 6 distinctions. 

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