Emerald Ramkissoon

I am a highly dedicated professional with a proven ability to seamlessly transition between working independently and collaborating within a team. My agile mind-set thrives on challenges, and I excel under pressure, consistently delivering results. I am passionate about personal growth and am eager to contribute to a dynamic work environment that fosters learning and development.

Throughout my career, I have consistently upheld the values of integrity, accountability, and innovation, while promoting a culture of mutual respect. My strong interpersonal skills, cooperative nature, and sense of humour make me a valuable asset to any team. I welcome feedback and am adaptable to change, continuously seeking opportunities for improvement.

I am inherently self-motivated and self-reliant, possessing the ability to work autonomously with minimal supervision. 

Outside of my professional life, I'm a dedicated mom of two wonderful girls. In my free time, I indulge in the intellectual challenge of Sudoku puzzles and enjoy unwinding with Kdramas. One of my joys is exploring new places and having new experiences This passion for adventure fuels my creativity and adaptability, qualities I bring to my work.

I have a diverse professional background, starting with 2 years as a Sales Representative and followed by 2 years as a Call Centre Agent. Subsequently, I spent 9 years specializing in Quality Assurance where I dedicated my time ensuring product and service excellence. Additionally, I have 6 years of experience as a Projects and IT Administrator, where I managed various IT-related projects

Total quality Management (TQM) NQL 6

Total Quality Management (TQM) is a philosophy and management approach that aligns with several ISO (International Organization for Standardization) standards, even though TQM itself is not an ISO standard. Incorporating ISO standards into a TQM program demonstrates a commitment to global best practices and quality assurance. The integration of these standards enables organizations to enhance their quality management systems, achieve greater customer satisfaction, and continually strive for excellence in all aspects of their operations

Prince2 foundation and Practitioner qualification:

PRINCE2 (Projects IN Controlled Environments) is a widely recognized project management methodology that provides a structured and flexible framework for managing projects effectively
PRINCE2 Foundation is the introductory qualification that provides a fundamental understanding of the PRINCE2 project management methodology. It covers the core principles, themes, and processes of PRINCE2, establishing a solid foundation in project management concepts.PRINCE2 Practitioner is the advanced qualification, building upon the Foundation knowledge to focus on practical application and project management decision-making