Elzanne Calitz

I am an independent self-starter with the ability to motivate myself. I’m passionate about people, hospitality, sales & service. 

I have been blessed with a very happy disposition, am a great team-player, have a strong personality, persevere in tasks, and have over the years acquired good people skills and naturally assume leadership positions. 

My objective is to remain humble, honest, excel in the workplace, learn something new every day and to live every day to the fullest. 

Throughout my work history I have only represented premium brands – I believe this is due to my strong work ethic, level of sophistication & my ability to communicate at all levels.

I consider myself to be a very well-balanced person, this over-flows into my management skills. I am fair & objective, yet firm.  I am good at conflict-management & problem-solving – you should always think on your feet. I work on an open-door policy & maintain a good working relationship with all my staff & colleagues. I have a solid knowledge & understanding of everything F&B as well as accommodation.

My ideal work environment is energetic, fun and has a strong ethos & value system. I am a very strong F&B, operations & events candidate.  I work under immense pressure, manage stress very well & have excellent planning & deadline management skills. I am fully bilingual (both written & spoken) with Afrikaans being my mother-tongue.

Boschendal Wine Estate 

Group Restaurant Manager / Events & Experience Manager (OPCO)

October 2015 – October 2021

• Hiring, training and management all FOH staff – including HR
• Overseeing restaurant, farm shop, deli and 2 picnic sites (Group Restaurant Manager)
• Multi-events space management (Events portfolio)
• MTB trails, Equine, Kids Activities, Hikes, Food Garden Tours (Experiences portfolio)
• Tour groups, weddings, conferences, events, workshops, bespoke experiences
• Project management           
• Financials
• F&B
• Procurement & stock-control
• Hygiene, Health & Safety & Maintenance
• Time-management & Communication
• Sales & Site Inspections

Baia Seafood Restaurant – V&A Waterfront

Functions Coordinator & FOH Manager (420 pax single seating)

January 2008 – September 2015

• Planning and coordinating gala, corporate & tour-group events
• Site-inspections & Sales
• Planning of menus, wine lists & beverage selections
• Guest & affiliate relationship management
• Décor, logistics, invoicing and debt collections 
• Cash-ups
• Staff Management
• Floorplans & Layouts            
• Planning & Operations 

Maintenance & Hygiene      

Matric

IMM - Incomplete 1998 -99 (Damelin College)