Dylan Cloete

I am a graduate of Stellenbosch University with a Bachelor of Science in Human Genetics in Psychology. I have a keen interest in community management and media/marketing. 

Community Safety Manager│ Wisdo Health │ December 2021 – Present
● Played a crucial role in the success of an award-winning social health and clinical referral
platform, positively impacting the lives of millions of Americans by ensuring a safe and
supportive online community environment.
● Facilitated the exponential growth of the Wisdo community, overseeing its expansion to over
1 million adults through effective utilization of community-driven social support,
professionally moderated group sessions, and predictive analytics-based clinical referrals.
● Optimized safety moderation in online communities by streamlining safety flow,
implementing robust guidelines, and enhancing moderation protocols, resulting in a 27%
decrease in safety incidents and promoting user trust.
● Developed and executed strategies to create engaging and compelling content, leading to a
13% increase in community activity, member engagement, and participation.
● Successfully managed and cultivated a volunteer moderation team, growing it by 50% and
ensuring a cohesive and effective safety moderation system for the community.
● Led comprehensive training initiatives to improve the quality of peer support within the
community, equipping members with essential skills and knowledge to provide valuable
assistance and guidance to their peers.
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Bachelor of Science in Human Life Science with Psychology │Stellenbosch University │2019- 2022
Subjects: Genetics, Physiology, Psychology
Gained insights into the complexities of human behaviour and the mind by studying Psychology,
including courses in cognitive psychology, social psychology, and abnormal psychology.
Engaged in practical laboratory work, honing critical thinking skills, and acquiring hands-on
experience in conducting experiments and analyzing scientific data.