Duduzile Sigasa
Customer Service / Support
Services offered
Ambitious lady who is eager to learn and grow within an organisation.Always looking to bring change and my previous experience in the company that I am appointed to.Im a hard worker innovative person, problem solver.With the 4 years experience of customer service and sales consultant,I am able to take challenge's occuring from customer in telephonic or in person discussion.
Experience
Virgin mobile (From 14 June 2018- 22 Novmber 2021).
Worked as sales consultant and Customer service representative,for 3 years inbound call centre.
The company was dealing with international network service provider.
Duties
- Taking customer inquires
- Escalating problems to the technical aspects.
- Reaching targets when sales are needed.
- Providing good customer service.
- Capturing database of customers.
Reason of leaving
Dues to Covid that occurred the company was closed
Education
Higher grade passed :12
Year obtained : 2007
Institution : Mh.joosub Secondary
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