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Dineo Florence Makwetlane

Dineo Florence Makwetlane

Contract administrator

Transportation / Logistics

Johannesburg South, City of Johannesburg Metropolitan Municipality

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About Dineo Florence Makwetlane:

To my qualifications and experience I have, mainly Project process Analyst, Contract Administrator, IT Service Desk, ​ I am a ​ vibrant individual who has extensive experience in IT Service Desk, first and Second line support, a Project/Process Analyst .Broad knowledge of processes and methodologies for system development lifecycle, application implementation, and support service gained through several academic projects. Well-versed in gathering requirements from business users and integrate same into system through the assistance of IT personnel and In-depth knowledge of different liaison methods, procedures and techniques.

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I also have a Certificate in Business Analyst from Faculty Training Institute, I believe it will be of great interest to you as it highly standardizes business and working procedures. 

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Experience

To my qualifications and experience I have, mainly Project process Analyst, Contract Administrator, IT Service Desk, ​ I am a ​ vibrant individual who has extensive experience in IT Service Desk, first and Second line support, a Project/Process Analyst .Broad knowledge of processes and methodologies for system development lifecycle, application implementation, and support service gained through several academic projects. Well-versed in gathering requirements from business users and integrate same into system through the assistance of IT personnel and In-depth knowledge of different liaison methods, procedures and techniques.

​

I also have a Certificate in Business Analyst from Faculty Training Institute, I believe it will be of great interest to you as it highly standardizes business and working procedures. 

​

Education

IT NETWORK DIPLOMA 

BUSINESS ANALYST CERTIFICATION 

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