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Dimpho Mkhize

Dimpho Mkhize

Switchboard Operator/Banqueting

Tourism / Travel / Hospitality

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

About Dimpho Mkhize:

·        I answered and transferred calls to the appropriate departments, compiling, filing, printing, and scanning documents, as well provide guest with information.

·        Received and sent Emails, as well as attachments and updating guest information after check-in.

·        Room allocation to housekeepers.

·        Printing reports and overseeing the standard of the rooms and hotel.

·        Welcoming, and ushering guests to appropriate table.

·        Serving guests and room service.

·        Setting, preparing and clearing of tea breaks and conference venues.

Experience

·        I answered and transferred calls to the appropriate departments, compiling, filing, printing, and scanning documents, as well provide guest with information.

·        Received and sent Emails, as well as attachments and updating guest information after check-in.

·        Room allocation to housekeepers.

·        Printing reports and overseeing the standard of the rooms and hotel.

·        Welcoming, and ushering guests to appropriate table.

·        Serving guests and room service.

·        Setting, preparing and clearing of tea breaks and conference venues.

Education

University of Mpumalanga (Diploma in Hospitality Management) | Tertiary

2020-2022

 

Meridian Rustenburg | School

last grade passed: Grade 12         year: 2019

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