About me:

Comprehensive experience has been gained in customer service, business administration, data capturing, analysis and project management. A strong communicator and negotiator with an analytical approach to problem solving.


Managing Member / Marketer / Office & Admin Manager DS Design and Sign Studio CC Conducted online research to maintain current knowledge of the market and trends and get services noticed by target audiences
Continuously ensured the business remained relevant and competitive through planning and implementing monthly specials and promotions and overseeing effective delivery of new product offerings
Developed and maintained effective relationships with clients and vendors to ensure effective key account management and successful account growth
Accountable for company website management as well as managing all online and print materials, email campaigns and responses
Outsourced and oversaw ad-hoc employees periodically, whilst ensuring competent and productive services were delivered to optimize the success of the business and corporate reputation
Responsible for budgetary obligations, including processing customer invoices, vendor payments and debt collection
Assisted Accounting Officer with general bookkeeping duties and performed general administrative tasks
Marketing Assistant Tempest Car Hire, Imperial Holdings Group Researched, reviewed and analysed market trends, competitors and identified new online partners to forecast future trends and increase profits
Performed troubleshooting and updates on the content management system
Continuously focused on increasing brand awareness by assessing sponsorship requests and responding through email and managing supplier relationships (corporate gifts, printing, t-shirts etc)
Calculated and reported on online affiliate and partner stats and commissions monthly and created spreadsheets and presentations, e.g. monthly analytics reports, marketing spend
Worked collaboratively with the GM Marketing to write promotional marketing communications such as editorial pieces for press releases
Managed the distribution, collection and submission of the Deloitte Best Company Surveys
Performed general clerical and administrative tasks, including attending meetings, writing reports, maintaining files and overseeing calendar of events and marketing library
Sixt Product Supervisor and Specialist Tempest Car Hire, Imperial Holdings Group Assisted the Inbound and Outbound Product Managers with international inbound and outbound car hire quotations, reservations and invoicing
Supported the call centre during an overflow of domestic calls coming into the call centre
Reconciled Sixt Franchisees monthly recon accounts (South Africa and Botswana) and performed daily general administrative tasks, including answering phones, taking messages, writing reports, creating spreadsheets on MS Excel, e.g. monthly reports on Sixt Franchisees inbound/outbound car hire rentals (South Africa and Botswana), attending meetings and maintaining files
Entrepreneur Freelance - Marketing & Branding Services • Develop new customer relationships and cultivate existing client relationships, resolving any complaints and issues promptly and responding to demands in a timely manner to ensure their satisfaction
• Accountable for sales of general printing, signage, displays and branding solutions as well as managing online presence, email campaigns and responses
• Liaise and coordinate effectively with suppliers; negotiating quality, delivery, costs and specs
• Oversaw certain financial aspects, including processing customer invoicing, vendor payments and debt collection
• Performed daily general administrative tasks, including answering phones, taking messages, attending meetings and maintaining files
• Managed deliveries of completed goods and collections of stock from suppliers


E-Commerce Certificate Intec College
BCom in Marketing and Business Management Oxford Brookes University
IMM Diploma in Marketing IMM Graduate School of Marketing
Certificate in Introduction to Personal Computers Damelin Computer School
Matric Senior Certificate The High School for Girls Potchefstroom
Level 3 Diploma SEO & Digital Marketing Alpha Academy

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