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De Villiers Swanepoel

De Villiers Swanepoel

Restaurant Management

Restaurants / Food Service

Gordons Bay, City of Cape Town

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About De Villiers Swanepoel :

15+ Years experience in Hospitality & Administration. Motivated and resourceful

Experience

General Manager at Tiger's MiLife & Brand Portfolio - Somerset West, Western Cape

November 2022 to Present

  • Oversight of front office, Food & Beverage (F&B) and operations with a focus on customer service, appearance and adherence to group SOPs.
  • Held a key leadership role in the restaurant's start up, operation procedure development and restaurant workflow improvements.
  • Recruitment and ongoing coaching of management, scheduling and performance management of all staff.
  • Developed weekly F&B promotions including departmental objectives with seasonal variation and incentives.
  • Maximize profits through effective cost control, staff scheduling, inventory management and ordering duties.
  • Led revenue- strategy meetings with area managers and other senior managers to co-ordinate goals and increase profitability.
  • Efficiently reduced labour costs and consistently managed controllable costs to ensure adherence to budget guidelines.

Education

Diploma in Management

International Business Management Institute - Berlin

 

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