DAVITA RAMSUNDER

I am a responsible, self- motivated, vibrant, energetic, result-orientate individual who approaches each day and each task/responsibility with a profound sense of enthusiasm. Moreover, I am a hard worker who takes pride in what I do and will go the extra mile to complete a task to the best of my ability. My experience thus far has enhanced my assertive nature and resulted in sound communication skills, which I always execute with a positive attitude. My management skills include problem solving, planning, organising, decision-making and time management. In addition, I have an inherent sense of creative thinking that I skillfully affix to workplace activities and interactions, a great memory, together with the ability to work under pressure with a positive attitude.

DUTIES / RESPONSIBILITIES

• Telephonic Queries

• Quotations, Proposals, Order forms for all products

• Courier Quotes and Collections

• Scheduling pick-up of orders with Couriers

• Travel Arrangements: International Flights; Domestic Flights; Visas, Hotel bookings

• Sales: Telephone and Walk-in Customers

• General Admin: invoicing, tracking orders, dispatching of orders etc:

• Following up on client’s payments

• Technical support to clients

• Coordinating Exam bookings and payments

• Attending to new inquiries regarding Training - telephonic & walk-in clients

• Assisting with Course info, Bookings and Venue Hire

• Sales

• Customer Care

CURRENT POSITION HELD                            CAD Sales Manager

DUTIES / RESPONSIBILITIES

• Attending to All CAD inquiries: Take clients details down and email them all the information they requesting.

• Sales: Follow up with existing clients, who have not purchased in a long time. Inform them of any promotion that is taking place and if any new product in the market.

• All Admin: Quotations, Proposals, Order Forms & Invoicing

• Liaising and placing orders with ZWSOFT – China.

• Assisting clients with product Information regarding CAD – Send the client any brochures we have about the product they interested in.

• Customer Care: Phone, Email and follow up on leads sent from ZWSoft in China

• Technical Support: ZWCAD software

• Assisting with Marketing and Advertising for CAD.