dandre wee

I am very well spoken, eager to learn and passionate about what I do. I am a very fast learner and I do not limit myself to the tasks assigned to me. I will always go beyond what is expected of me in order assist and help where it is needed I always put 100% into all my work. I am a team player, always willing to assist where I can. I love learning new things and like taking on new challenges. I am sure my unique skills will be beneficial to the company and the success of the company. 

Accurate recording of patient information into the system Validation of the information received in the admission of the patient With the assistance of the various admission systems or web applications, engage with patients on medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately managed Obtain and appropriately store all the necessary documentation If required ensure all payments or letters of guarantee are received prior to admission Obtain and follow up on authorisations required for patient admission Obtain signatures on the relevant documentation / Terms and Conditions  explained Maintain patient confidentiality at all times and adhere to governance processes pertaining to patient dignity and care. Receive payments in the form of cash and credit cards only Generate a system receipt for all payments received and ensure that the receipt made out for the correct value, method of payment and to the  person making the payment Drop all money received into the drop safe Balancing and reconciliation of payments Management of the petty cash float Attending to general inquiries and assisting in the resolution thereof in a professional manner Directing visitors, patients and external stakeholders as and when required Assist with any ad hoc duties assigned by Management Operating of the Switchboard, where necessary Awareness of all relevant policies and standard operating procedures Adherence to all of these policies and standard operating procedures Adherence to internal control frameworks and quality standards Reporting of any known transgression to these policies and standard operating procedures to your line manager

• Microsoft Office (word, excel, outlook, power point )
• Computer Literate
• Communication skills
• Speedy and Accurate capturing
• Telephone skills
• Personal Work Ethic
• Adapting and Responding to Change
• Customer Focus and Service Delivery
• Decision Making
• Leading and Managing Change
• Coaching Others
• Taking Action