Cristiano Hendricks

Award-Winning F&B Leader Luxury Hospitality Specialist Driving Excellence in Pre-Openings & Guest Experience
Hospitality Manager Proven Success in Venue Launches, Team Motivation & Operational, Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with 8 years of experience in team leadership in Hospitality industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Leader with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Pre-Opening Clubs; Pubs; Restaurants; Bars and Lounges

 Professional Summary: Cristiano Hendricks

Cristiano Hendricks is a dynamic hospitality leader with deep expertise in Food & Beverage operations across luxury hotels, wine bars, clubs, pubs, and restaurants. With a proven track record in pre-openings, re-openings, and driving operational excellence, he combines hands-on leadership with strategic vision to elevate guest experiences and team performance.

 Career Highlights

• Managed high-profile venues for His Highness Sheikh Mohammed bin Rashid Al Maktoum in Dubai.
• Successfully led multiple venue launches and relaunches, delivering seamless openings and strong early performance.
• Awarded Best F&B Team Leader for surpassing business targets and team engagement metrics.
• Placed 2nd in a regional bartender competition, showcasing creativity and technical skill.

Core Strengths

• Pre-opening and re-opening project management
• SOP development and implementation
• Team recruitment, training, and motivation
• Beverage program design, menu engineering, and event execution
• Guest experiences innovation and problem-solving under pressure

 Global Perspective & Education

• Trained with reference to Emirates Academy of Hospitality Management and global luxury standards.
• Combines international experience with local market insight, especially in Cape Town’s competitive hospitality scene.

 Education Summary

Cristiano Hendricks has cultivated a strong foundation in global hospitality standards, with educational experience referencing the prestigious Emirates Academy of Hospitality Management. His training emphasizes luxury service excellence, operational leadership, and international best practices—skills that directly support his success in managing high-end Food & Beverage operations across diverse venues.

This educational grounding complements his hands-on expertise, enabling him to lead with both strategic insight and refined service acumen.