CLEMENTINE MOLEPO

 I manage customer concerns with the objective of maintaining positive customer relationships with the organization ,interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Merchants SAA BPO Campaign Comcast-Technical support- assists customers to get their services running , get new customers registered for services , send refresh signals and also advice customers on the steps to take to get their services operating again ,bill breakdown , apply credits where its due and also book technician appointments .

 Nutun Bpo offshore call center collecting equipment for Comcast, cox and Spectrum .

 ERC PRO’s campaign responsibilities include 

 American businesses contact number generator  Business functions and PPP loan status research  Speak to business owner , account or payroll to enlighten them about the program  Sell the employee retention credit services  Capture successful sale and send communication to customer through email  Convince business to utilize –our services to file for the ERC program  Develop new sales pitch and techniques to ensure delivery  Create weekly and monthly spreadsheet  Outbound calls and inbound  Answer directly to operations manager 

AT&T Prince Parker campaign responsibilities include  Call customer to collect money for AT&T 03/01/2021 to 03/01/2022 04/01/2022 to date   Bill break down for customers who need clarity  Send out customers bill  Send out paid up letter

Went to Sandringham high school in 2008 and matriculated in 2012 , went to Central Johannesburg College and couldn't complete due to lack of funds