beBee background
Professionals
>
Customer Service / Support
>
Johannesburg South
Chuma Mbuyeleni

Chuma Mbuyeleni

Customer Service Agent

Customer Service / Support

Johannesburg South, City of Johannesburg Metropolitan Municipality

Social

About Chuma Mbuyeleni:

Communication:

  • Handle all client enquirers received via phone or email.
  • Action of all emails received and handle transparently on the shared Customer Service mailbox.
  • Receive bookings via phone, email & the Customer Portal and update in TMS
  • Keep clients fully updated as to the status of their shipments, especially regarding any delays.
  • Support the Customer Service Strategy to ensure that the customer is receiving the best overall service.
  • Communicate with and support the Operations department as well as the Sales department whenever required.

Experience

  • Handle all client enquirers received via phone or email.
  • Action of all emails received and handle transparently on the shared Customer Service mailbox.
  • Receive bookings via phone, email & the Customer Portal and update in TMS
  • Keep clients fully updated as to the status of their shipments, especially regarding any delays.
  • Support the Customer Service Strategy to ensure that the customer is receiving the best overall service.
  • Communicate with and support the Operations department as well as the Sales department whenever required.

Education

  • Handle all client enquirers received via phone or email.
  • Action of all emails received and handle transparently on the shared Customer Service mailbox.
  • Receive bookings via phone, email & the Customer Portal and update in TMS
  • Keep clients fully updated as to the status of their shipments, especially regarding any delays.
  • Support the Customer Service Strategy to ensure that the customer is receiving the best overall service.
  • Communicate with and support the Operations department as well as the Sales department whenever required.

Professionals in the same Customer Service / Support sector as Chuma Mbuyeleni

Professionals from different sectors near Johannesburg South, City of Johannesburg Metropolitan Municipality

See professionals near Johannesburg South, City of Johannesburg Metropolitan Municipality

Other users who are called Chuma

Jobs near Johannesburg South, City of Johannesburg Metropolitan Municipality

  • Salesworx

    GRC Software Implementation Consultant

    Found in: Talent ZA C2 - 3 days ago

    Salesworx Johannesburg, South Africa

    Job Description · Our client is a leading technology partner in South Africa, their story is one of passion, commitment, and innovation. They continue to help more businesses leverage the power of GRC technology to achieve their goals. · As a GRC Software Implementation Consultan ...

  • The Skills Mine

    WMS Implementation Technical Specialist

    Found in: Executive Placements ZA C2 - 1 week ago

    The Skills Mine Johannesburg, South Africa Full time

    Requirements · Bachelor's degree in Computer Science, Information Systems, or relevant qualification · Certificate or Diploma from a WMS system provider or implementation partner showing training or competence in installing WMS solutions · 7 years of work experience in logistics ...

  • Santam

    Underwriting Consultant

    Found in: Talent ZA C2 - 4 days ago

    Santam Sandton, South Africa

    Who are we? · Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our ...