
Christo Oosthuizen
Customer Service / Support
About Christo Oosthuizen:
Experienced Operational, Risk and Project Manager offering 20+years of experience and knowledge of Customer Service Industry, Proficient in business practices, standards of operation and customer needs. Set and maintain high expectation for all team members. Detail orientated, adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements
Experience
I have more than 20 years of knowledge and expertise in Regional Operational and Risk Management:
- Warehouse / Distribution Centre (including Fleet management),
- Finance,
- Sales,
- Superior Client Service,
- Key Account Management,
- Insurance,
- Claims,
- Complaints,
- Internal Audit and Fraud,
- Change Management,
- Call Centre Management,
- Service Level Agreements,
- Occupational Health & Safety,
- Product, Pricing, Business Processes and Systems,
- Innovations,
- Facilities,
- Training and People Management fields.
I have successfully managed 9 regional branches and was also a member of Opsco, Manco, Stratco, and Exco.
Education
Matric 1985 at Voortrekkerhoogte High School
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