

Christina Ndluli
Technology / Internet
About Christina Ndluli:
Christina is a highly experienced customer service professional with 5+ years in both inbound and outbound customer service roles. Known for her proactive approach and engaging telephone presence, she excels at building rapport with customers and ensuring a positive experience.
Christina's strong technical troubleshooting skills enable her to resolve complex queries efficiently, and she consistently prioritizes customer satisfaction. Her dedication to delivering exceptional service makes her an asset to any team.
Experience
Ecigus T/A Lionminds
October 2022- Present
TECHNICAL SUPPORT AGENT
•Assist clients with installation, activation, and navigation of educational software telephonically, in-person and remotely.
• Troubleshot technical errors and resolve issues promptly to ensure customer satisfaction.
• Log tickets in Salesforce CRM to meet SLA expectations.
ADMINISTRATIVE ASSISTANCE
• Synchronize accounts with the bank to ensure smooth
transactions.
• Assist with reception duties, including handling incoming calls and manage client queries and concerns via emails, WhatsApp and SMS
• Coordinate tablet bookings for repairs and deliveries.
Education
Name: Khuphulanani Training Institude
Qualification: Certificate in Information Technology
Professionals in the same Technology / Internet sector as Christina Ndluli
Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality
Other users who are called Christina
Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality
-
OTR Senior TMS Administrator
1 week ago
Cre8work JohannesburgPosition Overview · The OTR Technical Senior Administrator plays a pivotal role in ensuring the seamless operation of Off-The-Road (OTR) tyres. This entails overseeing technical and administrative tasks, including inventory management, maintenance coordination, and customer suppo ...
-
Sales Administration Assistant
1 day ago
Unique Personnel Ltd East RandJob Overview: · We are seeking a proactive and organized Sales Administrative Assistant to support the sales, logistics, and administrative functions. · Responsibilities: · Order Administration: Process customer orders, verify account status and stock levels, communicate delivery ...
-
Administrator & Wages Clerk
12 hours ago
Unique Personnel Ltd East RandKey Responsibilities · Ensure accurate time and attendance records by monitoring clocking of employees. · Administration Support · Onboard and offboard employees, including loading them on the biometric system. · Process leave notes and generate weekly timesheets/clocking reports ...