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Durban
chris odero

chris odero

Team Leader- Operations

Customer Service / Support

Durban, eThekwini Metropolitan Municipality

Social

Services offered

I have over 10 years in the call center environment, having worked in both outbound and Inbound campaigns ( in Retentions, Sales & Customer Service).

Team leader
Call center
Customer service
Sales
Approximate rate: ZARR 90 per hour

Experience

August 2019 to December 2022 Startek South Africa Position: Team Leader (Telkom SMB & Telkom CVM- Outbound)

August 2017 to August 2019 Aegis Global South Africa Position: Team Leader (Telkom CVM – Outbound)

August 2016 to August 2017 Aegis Global South Africa Position: Team Leader (Telkom Fixed line SMB - Business Customers & Mobile - Inbound Sales)

January 2015 to August 2016 Aegis Global South Africa Position: Team Leader (Telkom Fixed line Residential & Mobile – Inbound Sales)

April 2011 – December 2014 Aegis South Africa Position: Team Leader (British Gas – Customer Service Inbound)

June 2009 – January 2011: 
Aegis Kenya Limited Position: Team Leader Dealer Support (Yu Network

 

Education

Diploma in computer engineering 

 

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