Cheryl-ann Gunn

I am a very vibrant, passionate and loyal person. Commitment and focused. I show up and extremely professional. Create new ideas and also open to new ideas. Efficient and go that extra mile. I am open to change and always to serve . Always seeking the truth and doing the right thing. I am married with 2 kids. Multilingual and have a drivers licence. 

Employment History

                             Anova Health Institute                    
Position                                     Qualified Post Basic Assistant
                                              Based in Bothsog CHC

Period                                                    11 /2019 - current
                                       Duties
Accurately interpret scripts and act in a professional and responsible manner and within the legal  requirements 
Capture patients' details accurately, and verify patients' details on the  JAC system 
Ensure accurate picking / packing / labeling and checking of medication and be aware of common dosages as well as important drug interaction. 
Taking in and handing out folder under the strict supervision of a Pharmacist
Analyzing Viral loads, Stationery Notes.
Reporting back to the Clinical staff regarding ARV patient trends and concerns
Understand how  TRIAGE system works
Understand OFF-SITE patient system
understand MEDIPOST CDU system
Receiving,  unloading deliveries
Delivering medicines to other parts of a clinic or health center
Answering patient questions face to face or by phone
Pre-packing, assembling and labeling medicines for MOU and ER AND Prep Room
Referring problems or queries to the pharmacist verbally with confidence
Ensure all medications are checked for accuracy by a Pharmacist and signed by a  Pharmacist
Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
Assist in re-packaging of medicine
Provide information to individuals in order to promote health
Take note of any message on the patient profile, and take suitable action
Report on low / out of stock levels, and stock errors to the Pharmacist
Trained in HIV and TB medication and Laws of medication
Collecting Data for patients starting ARV and IPT
Interaction with counselors , Sisters , Doctors etc with regard to patients medication 
Drawing folder from Reception 
Preparing and involved in Quarter Stock takes
Unpacking stock according to FIFO and FEFO
                                           MEDIRITE PHARMACY                      
Position                                              Qualified Post Basic Assistant
Period                                                  06/2015 - 09/2019
                                       Duties
Keep abreast of changes in medical aid procedures and requirements for claims and dispensing in Retail Pharmacy
Assist in the sale of Schedule 1 medicines or scheduled substances
Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
Assist in re-packaging of medicine
Assist in the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
Advise and assist patients at the dispensary, self-medication counter and front-shop
Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up on appointments
Explain medical aid costs to patients in Retail Pharmacy
Provide information to individuals in order to promote health
Process all paperwork necessary for the accurate submission of claims to medical aids
Correct errors on scripts rejected by medical aid
Ensure authorisation of chronic, HIV and AIDS and oncology medication
Maintain customer profiles on the system
Merge profiles locally and UCS should be notified to merge profiles centrally
Report on low / out of stock levels, and stock errors to the dispensary manager
Receive dispensary stock in accordance with  SOPs, and merchandise according to FEFO
Facilitate bi-annual stock takes
Exercise stock, cash and asset control.

Company                         Clicks SA
Position          Floor  Supervisor
Period                            01/ 2011- 06/2015  

Duties
             Training        – Orientating & training new staff; Selection and recruitment of staff; Disciplinary enquiries; Labour acts are in place; Payroll admin and capturing of labour online. Control of stock loss. Liaison of Accounts; Follow Up on debtors and supplier accounts
         Customer Service - Resolving customer queries and complaints; setting up and maintaining gift registries; processing new account applications and limit increase requests; handling telephonic enquiries. 
          Administration – Banking; stationary requisitioning; processing inter-branch stock transfers; petty cash control; capturing and updating customer account details; processing refunds, counselling, key controls

 Company                   EDCON 
   Position                            Floor Assistant     
    Period                               04/2007-01/2011    
                             
         Supervision – Orientating & training new staff; Selection and recruitment of staff; Disciplinary enquiries; Labour acts are in place; Payroll admin and capturing of labour online. Control of stock loss. Liaison of Accounts; Follow Up on debtors and supplier accounts
         Customer Service - Resolving customer queries and complaints; setting up and maintaining gift registries; processing new account applications and limit increase requests; handling telephonic enquiries. 
           Administration – Banking; stationary requisitioning; processing inter-branch stock transfers; petty cash control; capturing and updating customer account details; processing refunds, counselling, key controls ,

Company                                DISCOM
Position                                  Store Admin Cash Office
Period                                     03/ 2002-04/2007

           Administration – Banking; stationary requisitioning; processing inter-branch stock transfers; petty cash control; capturing and updating customer account details; processing refunds, counselling, key controls , 
                      
                      Supervisor          - Orientating and training new staff; monitoring staff daily 

Academic History                                                                                                                                                             School Attended     Greenpoint Secondary School
Year Passed                         2001
Highest standard passed   Matric (Grade 12)
Subjects    Afrikaans [HG]
    English [HG]
    Biology [HG]
    Business [HG]
    Mathematics SG
    Business economics [HG]

Institution Attended       Oxbridge Academy
Course                              Medical Assistant
Subjects                           Medical Office Management
                                 Anatomy & Physiology
                                 Medical Studies 1
                                 Medical Studies 11

Institution Attended          SBUYS Academy
Course                                2 years Pharmacist Assistant Course