Chauntel Soobramoney

With a passion for aftersales and parts industry, I live for the challenge of being in a “man's ” world. 

AFTER SALES
• After Sales quotes and sales
● Sourcing and Ordering of parts (local and Spain)
● Reporting to client with SLA agreements with regards to job cards for work completed on 
site. Quote for additional work if necessary.
● Obtain client database and call on clients who have purchased equipment from us without 
SLA, or parts in a while to try to get more business.
● Liaising with Spain for pricing of parts and availability for quote/enquiries/tenders
● Receive and dispatch stock
● Stock Management
● Updating of parts pricing especially fast-moving items (eg. Service Kits)
● Monitoring/Manage SLAs
● Tender pricing & submissions
QHSE/SHE
• OHS Management – ensuring building and staff are compliant
• Maintain and update SHE requirements by clients (SHE Files per site requirements)
• Updating and ensuring staff are trained accordingly an medicals updated
• Monitoring and ordering of PPE Equipment and clothing for staff
• Prepare and adhere to onsite audits according to Labour Law
• Ensuring business, staff and depots are complaint as per OHS Act
• Conduct quarterly audits at business depots
Service Administrator
● Administration with regards to Job cards, PDi sheets
● Delivery notes for units leaving/arriving/sales.
● Service admin template update 
● Responsible for WearCheck (Oil Samples including reports)
● Follow up on PO and payments for After Sales quotes done 
● Obtaining quotes and ordering of all items required by service team
● Vendor Applications and Credit applications with clients and suppliers
● Service tech scheduling & 24Hrs breakdown/callout allocations
● Daily/Weekly tech scheduling
COMPANY FLEET VEHICLES/TRAILERS
• Control updated licenses for all fleet vehicles/trailers
• Ensuring services are carried out
• Obtaining new license and registration for all new vehicles/trailers
• Ensuring Infringements are paid
• Handle all insurance claims/accidents/incidents

I have a matric certification and diploma in IT