Cedrick Ndambi

Johannesburg, City of Johannesburg Metropolitan Municipality

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engineering Freelancer

About me:

My name is Cedrick Ndambi, I’m 27 years old. I’m currently working at Takealot.com as Returns Clerk. I am dedicated to my colleagues and do my best to ensure that the customer’s and company’s needs are met. I have experience in customer services, as well as product distribution. Though meeting delivery times is important, I prioritize safety above all else, taking the necessary steps to ensure a safe work environment for me and my fellow colleagues.

 

I pay close attention to detail, from delivery slips to invoices, to keep the business on track. When problems arise, I do not shy away from accountability, but redouble my efforts to solve them. My commitment to quality, timely service is what sets me apart from the typical employee. I work well with my colleagues, assuming the necessary roles needed to get the job done. If you’re looking for someone who takes initiative and strives to help the company grow, I believe I am the candidate for you.

Education:

High School Education

Last school attended:           Hlalukweni High

Highest grade passed:           Grade 12

Year:                                       2014

Subjects:                                Xitsonga , English ,Mathematical literacy

                                                Life Science  Agricultural Sciences

                                                 Geography        Life orientation

Further Education

Institution:  Imsimbi Training 

Course:  National Certificate Wholesale and Retail Operations Supervision

Modules:                                

  • Financial Management
  • Effective Team management 
  • Store Supervision and Stock Keeping            
  • Managing Customer Service Communication                                                            
  • Sales and Risk Management

Experience:

Work experience

 

Name of Company:               Takealot.com 

                                               

 Position:                                      Warehouse assistant

                                                        Receiving clerk

                                                        Dispatch clerk

                                                        Team leader

                                                        Picker

                                                        Parker

                                                        Queries clerk

                                                        Returns clerk (Current position)

 

Duration of employment:          24 October 2016 – to date

Duties as follows:

 

  • Cycle count every morning
  • Preparing RFC documents
  • Receiving Stock
  • Daily Inventory comparison
  • Data comparison and management
  • Know whereabouts of stock
  • Investigate variances and resolve them
  • Keep bin locations accurate
  • Stock count every month
  • Report variances to the supervisor and manager
  • Keep track of containers received daily  
  • Housekeeping
  • Running reports
  • Identify and escalate issues to manager
  • Communication on Zendesk Ticketing system

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