Cedrick Ndambi

My name is Cedrick Ndambi, I’m 27 years old. I’m currently working at Takealot.com as Returns Clerk. I am dedicated to my colleagues and do my best to ensure that the customer’s and company’s needs are met. I have experience in customer services, as well as product distribution. Though meeting delivery times is important, I prioritize safety above all else, taking the necessary steps to ensure a safe work environment for me and my fellow colleagues.

I pay close attention to detail, from delivery slips to invoices, to keep the business on track. When problems arise, I do not shy away from accountability, but redouble my efforts to solve them. My commitment to quality, timely service is what sets me apart from the typical employee. I work well with my colleagues, assuming the necessary roles needed to get the job done. If you’re looking for someone who takes initiative and strives to help the company grow, I believe I am the candidate for you.

Work experience

Name of Company:               Takealot.com 

 Position:                                      Warehouse assistant

                                                        Receiving clerk

                                                        Dispatch clerk

                                                        Team leader

                                                        Picker

                                                        Parker

                                                        Queries clerk

                                                        Returns clerk (Current position)

Duration of employment:          24 October 2016 – to date

Duties as follows:

• Cycle count every morning
• Preparing RFC documents
• Receiving Stock
• Daily Inventory comparison
• Data comparison and management
• Know whereabouts of stock
• Investigate variances and resolve them
• Keep bin locations accurate
• Stock count every month
• Report variances to the supervisor and manager
• Keep track of containers received daily  
• Housekeeping
• Running reports
• Identify and escalate issues to manager
• Communication on Zendesk Ticketing system

High School Education

Last school attended:           Hlalukweni High

Highest grade passed:           Grade 12

Year:                                       2014

Subjects:                                Xitsonga , English ,Mathematical literacy

                                                Life Science  Agricultural Sciences

                                                 Geography        Life orientation

Further Education

Institution:  Imsimbi Training 

Course:  National Certificate Wholesale and Retail Operations Supervision

Modules:                                

• Financial Management
• Effective Team management 
• Store Supervision and Stock Keeping            
• Managing Customer Service Communication                                                            
• Sales and Risk Management