Carol Anne Wilsnach

I posses excellent motivational, problem solving and negotiation skills.I have above average interpersonal and communication skills. I am well organized, precise and proactive individual. I am fully computer literate and can work well in a team as well as individually. Greatest of all I have telephone etiquette and great customer service experience. I have been in the customer service environment for over 12 years.

I have been serving and assisting customers telephonically. I am passionate about customers and good service. I have dealt with difficult unhappy and vulnerable customers. I also have the side whereby I love the technical environment as well. I see it as a learning curve.

I have a Grade 12 and have done part time short courses as well. This being office xp and office Administration as well pastel.