Carmen Gouws

I'm an enthusiastic and highly motivated individual who has a clear understanding of the roles/responsibilities given to meand will make the best out of any situation. 

Experience in the customer service industry, with handling multiple concurrent priorities and improving customer satisfaction. Capable to establish, maintain and develop effective working relationships with service users, operational teams, delivery partners, and colleagues.

I possess a broad range of technical and leadership skills to effectively work within a team and use rigorous logic and other methods to find practical solutions for customer problems. As someone who is comfortable with a changing work environment, I have a strong history of adapting to situations and making the best use of all resources available to me.

Knowledge surrounding the hospitality industry as well as admin/ management.