Carlien Heineman

I am a very positive person and a go getter. I do have experience as I have worked for 1 ½ years at Fidelity ADT as an Admin Lady/ Technical Coordinator. 
I am confident in myself to believe I will achieve that will be expected from me.

- Submitting Quotations- Reading in data and closing Invoices
- Booking clients to next available dates
- Testing alarm system with clients via telephone
- Following up on Contracts that went through CAD Processing
- Making sure all personal files is in perfect order
- Submitted Sales Register daily for the Heidelberg Branch
- Making sure Target gets reached everyday by closing all invoices
- Assisting walk in clients
- Assisting clients with payments
- Dealing with Technical calls daily
- Transferred Stock to Technicians bin
- Closed open jobs (voided calls/ moved appointments)
- Notifying clients daily about appointments made via SMS
- Organizing all paper work (Quotations, contracts, Invoices and more)
- Microsoft Word, Windows 10, Excel, PowerPoint
- Working on SAP
- Working on Listener program
- Submitted IOD paperwork to the Branch Manager

Year in Matric: 2018
Subjects:
 Afrikaans HL
 English FAL
 Math
 Life Orientation
 Consumer Studies
 CAT
 Agriculture

1. Fire Fighting
- Level 2
2. SHE REP Course